Cancellation Policy

Appointment Scheduling: All bookings must be made through the approved platform (e.g., website or email inquiry). Confirmation of your slot will occur once payment is received. Payment Terms: A 50% non-refundable deposit is required at the time of booking to secure your project. The remaining balance is due prior to the final delivery of the marketing materials. Revisions: This package includes one revision round for the flyer and social media graphics. Any additional revisions will incur an extra fee, which will be disclosed before proceeding. Cancellation & Rescheduling: Clients can request to reschedule with at least 48 hours’ notice. Cancellations will result in the forfeiture of the deposit. Turnaround Time: All deliverables, including the flyer, social media graphics, and email newsletter template, will be completed within 10–14 business days, depending on client responsiveness and project complexity. File Delivery: Final files will be provided digitally in formats ready for use (e.g., PDF, JPEG, or PNG). Files will be delivered via email or through a shared link.